SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
you purchase something from our store, as part of the buying and
selling process, we collect the personal information you give us such as
your name, address and email address.
When you browse
our store, we also automatically receive your computer’s internet
protocol (IP) address in order to provide us with information that helps
us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
you provide us with personal information to complete a transaction,
verify your credit card, place an order, arrange for a delivery or
return a purchase, we imply that you consent to our collecting it and
using it for that specific reason only.
If we ask for
your personal information for a secondary reason, like marketing, we
will either ask you directly for your expressed consent, or provide you
with an opportunity to say no.
How do I withdraw my consent?
after you opt-in, you change your mind, you may withdraw your consent
for us to contact you, for the continued collection, use or disclosure
of your information, at anytime, by contacting us at email@example.com
or mailing us at:
JOUJOU & LUCY
32 CLIFTON ROAD London GB W9 1ST
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
store is hosted on Shopify Inc. They provide us with the online
e-commerce platform that allows us to sell our products and services to
Your data is stored through Shopify’s data
storage, databases and the general Shopify application. They store your
data on a secure server behind a firewall.
you choose a direct payment gateway to complete your purchase, then
Shopify stores your credit card data. It is encrypted through the
Payment Card Industry Data Security Standard (PCI-DSS). Your purchase
transaction data is stored only as long as is necessary to complete your
purchase transaction. After that is complete, your purchase transaction
information is deleted.
All direct payment gateways
adhere to the standards set by PCI-DSS as managed by the PCI Security
Standards Council, which is a joint effort of brands like Visa,
MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
general, the third-party providers used by us will only collect, use
and disclose your information to the extent necessary to allow them to
perform the services they provide to us.
certain third-party service providers, such as payment gateways and
other payment transaction processors, have their own privacy policies in
respect to the information we are required to provide to them for your
For these providers, we
recommend that you read their privacy policies so you can understand the
manner in which your personal information will be handled by these
In particular, remember that certain
providers may be located in or have facilities that are located a
different jurisdiction than either you or us. So if you elect to proceed
with a transaction that involves the services of a third-party service
provider, then your information may become subject to the laws of the
jurisdiction(s) in which that service provider or its facilities are
As an example, if you are located in Canada and
your transaction is processed by a payment gateway located in the
United States, then your personal information used in completing that
transaction may be subject to disclosure under United States
legislation, including the Patriot Act.
Once you leave
our store’s website or are redirected to a third-party website or
website’s Terms of Service.
you click on links on our store, they may direct you away from our
site. We are not responsible for the privacy practices of other sites
and encourage you to read their privacy statements.
SECTION 6 - SECURITY
protect your personal information, we take reasonable precautions and
follow industry best practices to make sure it is not inappropriately
lost, misused, accessed, disclosed, altered or destroyed.
you provide us with your credit card information, the information is
encrypted using secure socket layer technology (SSL) and stored with a
AES-256 encryption. Although no method of transmission over the Internet
or electronic storage is 100% secure, we follow all PCI-DSS
requirements and implement additional generally accepted industry
SECTION 7 - COOKIES
is a list of cookies that we use. We’ve listed them here so you that
you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
no data held, Persistent for 30 minutes from the last visit, Used by
our website provider’s internal stats tracker to record the number of
_shopify_uniq, no data held, expires midnight
(relative to the visitor) of the next day, Counts the number of visits
to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
unique token, indefinite If the shop has a password, this is used to
determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
using this site, you represent that you are at least the age of
majority in your state or province of residence, or that you are the age
of majority in your state or province of residence and you have given
us your consent to allow any of your minor dependents to use this site.
review it frequently. Changes and clarifications will take effect
immediately upon their posting on the website. If we make material
changes to this policy, we will notify you here that it has been
updated, so that you are aware of what information we collect, how we
use it, and under what circumstances, if any, we use and/or disclose it.
our store is acquired or merged with another company, your information
may be transferred to the new owners so that we may continue to sell
products to you.
QUESTIONS AND CONTACT INFORMATION
you would like to: access, correct, amend or delete any personal
information we have about you, register a complaint, or simply want more
information contact our Privacy Compliance Officer at firstname.lastname@example.org
or by mail at
JOUJOU & LUCY
[Re: Privacy Compliance Officer]
[32 CLIFTON ROAD London GB W9 1ST